Customer Monitoring

When a high school student started a private Instagram account that used racist and sexist memes to make his friends laugh, he thought it was “edgy” humor. Then a few other kids found out about the account and soon, everyone knew. Unfortunately, no one in the small town of Albany, CA was safe from the repercussions of the account’s discovery. In the end, no one was laughing. And everyone was left asking: “where does accountability end for online speech that harms? And what does accountability even mean?