3.02 Patron Conduct Policy

Patron conduct in the Coralville Public Library is prohibited if it:

  1. threatens the peaceful and secure environment of the Library; or
  2. interferes with the rights of individuals to use Library materials and services;  or,
  3. interferes with the health and safety of individuals in the Library, or
  4. interferes with the ability of the Library staff to conduct Library business

Prohibited conduct may include, but is not limited to, the following:

  1. Willfully annoying, harassing or threatening another person.
  2. Behaving in a disorderly, loud or boisterous manner.
  3. Possessing weapons in the Library or on Library grounds.  Weapons are any device designed to inflict death or injury and include, but are not limited to, firearms, offensive weapons, knives, any type of bomb, or any type of explosive material.  This policy does not prohibit the possession or use of a weapons carried by an on-duty individual from whom use of a weapon is an acknowledged requirement of an individual’s employment.
  4. Impeding access to the building or an area of the building.
  5. Trespassing or entering Library property when banned. 
  6. Bringing animals into the Library, except as required as service or therapy animals, or for Library-sponsored programming.
  7. Campaigning, petitioning, interviewing, survey taking, soliciting, or selling, unless authorized by the Director or his/her designee.
  8. Picture taking or video taping of people, except at events, unless authorized by the people involved or their parents, if minors are present.
  9. Listening to radios or other equipment playing recorded material without use of earphones.  This may include disruptive use of cellular phones or audio devices, or conversations which are disruptive to others.
  10. Leaving animals, bicycles or personal items in the Library on Library property in a way that disrupts normal Library business.
  11. Intentionally leaving personal items in the building overnight.  The Library assumes no responsibility for any belongings left unattended.
  12. Smoking in the Library, on Library grounds, and in the parking facility.  No alcoholic beverages are allowed on the premises without prior Library Board approval.
  13. Entering non-public areas, unless accompanied by a staff member or through prior authorization from a staff member.
  14. Using the parking lots as a play or social area, improper parking, or other activities not in accordance with the city ordinance.

Enforcement of these rules for persons aged seven and over may take the form of any of the following actions, depending upon the severity of the misconduct which will be determined by the staff on duty at the time.Patrons under age seven who are not with an adult are covered under the Unattended Child Policy.

  1. In cases of minor disruption, the patron receives one warning.  At the second offense or continuation of the first offense, the patron must leave the Library for the rest of the day.
  2. In the case of any misconduct that, in the judgment of a staff member, is extreme, the offender may be ordered to leave the building immediately, or the police may be called as appropriate.  Whenever possible, but not required, two staff members, including the highest-ranking staff member present, should agree that the conduct merits the drastic action of expulsion or police notification without warning.
  3. Patrons causing disruption on repeated visits will be warned by the Director or designee that they will not be allowed to enter the building if the behavior continues.  If a correction is not made, they will be barred from the Library for one month.  If, when their library privileges are reinstated, the disturbance continues, they will be barred from the Library for one year.
  4. Exceptions to the above may be authorized by the Library Director and/or his or her designee.
  5. All incidents in which patron conduct receives a warning or expulsion by a staff member or police will be recorded by Library Staff.

For related policies regarding patron conduct, see also the Unattended Child and/or Disruptive Child Policy.


Adopted: April 1993
Reviewed: April 1996
Reviewed: January 2000
Revised: August 2004
Revised: February 2009
Reviewed: May 2009
Revised: April 2016